It's easy to feel like AI adoption means a company-wide transformation. In practice, the businesses getting the most value are starting small — automating a specific repetitive task, or adding an assistant to handle a narrow, well-defined job.
Customer support triage, internal document search, and scheduling are common starting points. Each is bounded enough to implement well and measure clearly.
The goal isn't to replace judgment — it's to remove the repetitive work that keeps people from using theirs.
